Privacy Policy RFT88 –
Your Data Security, Our Priority

RFT88 operates as an online gaming platform offering a wide range of game categories including Live Casino, Sports Betting, Fish Shooting Games, bingo, and more. In the course of these operations, we collect and process members' personal data for legitimate and transparent purposes.

This Privacy Policy applies to all users who access the rft88 platform on any device – whether a laptop, smartphone, tablet, or other means of access. It also applies to every interaction you have with our platform, including during registration, login, deposits, withdrawals, and use of gaming features.

We collect various types of data to ensure a safe, personalised, and seamless gaming experience. The following are the main categories of data we collect:

In certain situations, particularly during the KYC process required by regulations, we may need supporting documents such as a copy of your identification card or proof of address. All such documents are handled with the highest level of confidentiality.

Every piece of data we collect is used for a specific and legitimate purpose. RFT88 does not use your data for purposes unrelated to platform operations or legal requirements. The following are the primary purposes for which your data is used:

• Account management: Creating, verifying, and managing your account on the rft88 platform.
• Transaction processing: Processing deposits, withdrawals, and all financial activities safely and accurately.
• KYC & AML Compliance: Meeting legal requirements relating to identity verification and anti-money laundering.
• Platform security: Detecting and preventing fraudulent activity, account abuse, and other security threats.
• Personalize your experience: Tailoring content, offers, and promotions relevant to your preferences and gaming patterns.
• Customer support: Responding to inquiries, resolving complaints, and providing the necessary technical assistance.
• Legal compliance: Fulfilling reporting obligations to relevant authorities when required by law.
• Service improvement: Analyzing overall usage patterns to improve platform quality and user experience.

RFT88 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, there are limited situations where we may need to share your data with certain parties:

• Trusted service providers: We work with selected third-party service providers such as payment processors, identity verification companies, and cloud service providers who assist us in our operations. All such providers are bound by strict confidentiality agreements.
• Legal requirements: We may be required to disclose your data to government authorities, regulatory bodies, or law enforcement institutions when required by court order or applicable law.
• Legitimate interest protection: In cases involving fraud, suspected criminal activity, or security threats, we reserve the right to share relevant information with the appropriate parties to protect other members and the integrity of the platform.
• Business transfers: In the event that RFT88 undergoes a corporate restructuring, merger, or acquisition, member data may be transferred to the new entity, provided that an equivalent level of privacy protection is maintained.

Your data security is the absolute priority of rft88. We consistently invest in the latest security technologies and procedures to ensure your personal data is always protected from unauthorized access, loss, or damage.

Key security measures we implement include:

• 256-bit SSL encryption: All communications between your device and our servers are encrypted using the latest TLS protocol, ensuring no third party can intercept data in transit.
• Data-at-rest encryption: Sensitive data stored in our databases – including financial information and identity documents – is encrypted using AES-256 algorithms.
• Two-factor authentication (2FA): Members are encouraged to enable 2FA for an added layer of protection on every login.
• 24/7 Monitoring: Our security monitoring system operates around the clock to detect and respond to any suspicious threats in real time.
• Regular penetration testing: We conduct regular security assessments by independent experts to identify and address any system vulnerabilities.
• Internal access controls: Only staff with a legitimate business need are granted access to member personal data, and all such access is logged and monitored.

RFT88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies for different purposes:

• Essential cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Functional cookies: Saving your preferences such as language, display settings, and game choices for a seamless ongoing experience.
• Analytics cookies: Helping us understand how members use the platform, which pages are most popular, and where improvements are needed. This data is collected in aggregate and does not identify individuals.
• Performance cookies: Allowing the platform to run faster and more efficiently by storing frequently used elements.

You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect platform functionality and your gaming experience. For more information on managing cookies, please refer to your web browser's help guide.

As an RFT88 member, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010. We fully respect and support the exercise of these rights:

RFT88 retains your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.

• Active account data: Retained for the duration your account is active and for 5 years after account closure for AML/KYC compliance purposes.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's accounting and tax legal requirements.
• Support communication logs: Retained for 3 years from the date of last interaction.
• Login and security data: Retained for 12 months for security investigation purposes if required.
• Marketing data: Retained until you withdraw consent or close your account.

The rft88 platform is exclusively for adult users aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate action to delete that data and terminate the relevant account. Parents or guardians who become aware that their child has registered on our platform are encouraged to contact us promptly through the available support channels.

RFT88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. We will notify members of any material changes via in-platform notifications or email at least 14 days before the changes take effect.

The "Last Updated" date at the top of this document will be revised whenever amendments are made. We encourage you to review this page periodically to stay informed of the latest version of our Privacy Policy.

Continued use of the rft88 platform after any amendments take effect will be considered your acceptance of the revised policy.

If you have any questions, concerns, or complaints regarding how we handle your personal data, or if you wish to exercise any of your privacy rights, please contact the rft88 privacy team through the following channels:

• Live Chat: Available 24/7 via the chat icon at the bottom right corner of the platform.
• Email: [email protected] (response within 1–2 business days)
• Help Center: Visit the FAQ us for answers to frequently asked questions about privacy and data security.